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Chattermate Chat

by chattermate · io.github.chattermate.chattermate-chat

Not TrustedWeb appUnrated★ 125 stars

Open-source AI customer support platform — AI chatbot with human handoff…

Open-source AI customer support platform — AI chatbot with human handoff, Shopify & Slack integrations, visual workflow builder. Self-hosted alternative to Intercom & Zendesk. Apache-2.0.

Screenshots

  • ChatterMate AI chat widget on an e-commerce store
    ChatterMate AI chat widget on an e-commerce store
  • No-code AI chatbot workflow builder with drag-and-drop nodes and human handoff
    No-code AI chatbot workflow builder with drag-and-drop nodes and human handoff
  • AI customer support shared inbox with human handoff
    AI customer support shared inbox with human handoff
  • AI customer support analytics dashboard — resolution rate, CSAT, AI vs human performance
    AI customer support analytics dashboard — resolution rate, CSAT, AI vs human performance
  • Screenshot 5 of Chattermate Chat

About

Documentation | Live Demo | Free Signup | Shopify App | WordPress Plugin ChatterMate is a no-code AI customer support platform that enables businesses to provide 24/7 customer service through intelligent AI agents. Your AI chatbot handles common queries, escalates complex issues to human agents when needed, and continuously learns from your knowledge base. Integrate the chat widget on any website — or any Shopify store — with a single line of code. Perfect for: e-commerce and Shopify stores, SaaS companies, help desks, customer success teams, and any business looking to automate customer support while maintaining a human touch. Sign-in: this app keeps its own accounts. Each member signs up or signs in inside the app with an app username and password; the hub remembers each member's session. The import did not test signing in (its first page is its setup wizard (/setup), which the owner finishes; the recipe has no auth.seed.installer for the test to fill it in with). Chattermate Chat is the open-source project chattermate/chattermate.chat (https://github.com/chattermate/chattermate.chat) by chattermate, released under Apache-2.0. Ion packages it unmodified from commit 82df312654ab, adding only a manifest, an icon and a start script.

Source

Written by chattermate, published to Oikou by Ben Grande.

  • ★ 125 stars on GitHub
  • Licence: Apache-2.0
  • Upstream version v1.0.25
  • Built from commit 82df312654ab

View the repository on GitHub

Age rating

Not rated. Nobody has said who this app is suitable for, so Personal Clouds and the Oikou app treat it as 18+.

What version 1.0.25 may do

Internet

It asks to reach these hosts, and no others:

  • fonts.googleapis.com
  • fonts.gstatic.com
  • cdn.shopify.com

Personal Cloud tools

  • Keep a database of its own on your Personal Cloud ion.db — its database uses pgvector
  • Run a Redis server of its own on your Personal Cloud (for its task queue and cache) ion.redis

Notifications

It does not send push notifications.

Storage

Up to 1 GB on your Personal Cloud.

Its address

Works best with its own address. A Personal Cloud shared through Cloudflare can give it one; on a private Personal Cloud on Tailscale it opens under your Personal Cloud’s address, where it may not work fully. Private and shared Personal Clouds

Add to Personal Cloud

Sign in to add this web app to a Personal Cloud of yours. It runs there, on your own computer, and you open it from there; nothing is installed on your phone.

Sign in to add

Versions

1.0.25 Latest Shown above

Published · a ready-built bundle

Imported from chattermate/chattermate.chat at 82df312654ab (v1.0.25).

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