paw - Ticket System

🚀 paw is a comprehensive and open source ticket management system designed to streamline issue tracking and resolution processes for organizations. It provides a centralized platform for users to submit, track, and manage tickets or requests, facilitating efficient communication and collaboration among team members. - Ticket Creation and Submission: Users can create and submit tickets with detailed information about the issue, including title, description, priority, and category and file attachments. - Ticket Assignment and Ownership: Tickets can be assigned to specific individuals or teams responsible for resolution, allowing for clear ownership and accountability. Sign-in: this app keeps its own accounts. Each member signs up or signs in inside the app with an app username and password; the hub remembers each member's session. First account: made when the app is installed (admin), with a password the hub generates; the hub's owner reads it on the app's Access tab. paw - Ticket System is the open-source project aottr/paw (https://github.com/aottr/paw) by aottr, released under MIT. Ion packages it unmodified from commit 49b65ded7b7d, adding only a manifest, an icon and a start script.

Written by aottr, published to Oikou by Ben Grande.

• ★ 21 stars on GitHub
• Licence: MIT
• Upstream version v0.5.12
• Built from commit 49b65ded7b7d

View the repository on GitHub

Not rated. Nobody has said who this app is suitable for, so Personal Clouds and the Oikou app treat it as 18+.

Internet

It asks to reach these hosts, and no others:

• alex.otter.foo
• cdn.jsdelivr.net

Personal Cloud tools

None. It uses nothing from your Personal Cloud beyond its own storage.

Notifications

It does not send push notifications.

Storage

Up to 512 MB on your Personal Cloud.

Keys it asks you for

You give each one on your Personal Cloud when you install it, or give it one of your Personal Cloud’s shared secrets of the same name. Oikou never sees them.

• Asks you for: email-host-password — Email Host Password for this app (EMAIL_HOST_PASSWORD), from the service that issues it (optional)

Sign-in details your Personal Cloud makes

The Personal Cloud makes a sign-in password for this app when it is installed. Only you can read it, on the app’s Access tab on your Personal Cloud. Oikou never sees it.

• admin-password — The password of paw - Ticket System's first administrator account, made when the app was installed (account: admin)

Its address

Works best with its own address. A Personal Cloud shared through Cloudflare can give it one; on a private Personal Cloud on Tailscale it opens under your Personal Cloud’s address, where it may not work fully. Private and shared Personal Clouds

Sign in to add this web app to a Personal Cloud of yours. It runs there, on your own computer, and you open it from there; nothing is installed on your phone.

Sign in to add